Archive for the ‘Email Marketing’ Category

How to develop effective email marketing strategy

Saturday, September 4th, 2010

Most of email marketing programs are devised in natural progression. One email is sent, it gets the attention and develops a prospect and the process continues. But with an email marketing strategy in place, the results can be obtained with less effort and in shorter period of time. A plan is important so that you stick to the schedule and be successful in the long term.

Developing a plan may seem like a difficult task at first but with right processes in place, it can be fun. Before starting, you must keep in mind that an email marketing strategy is progressive and evolutionary so you need to keep refining it as your knowledge and expertise grows. Here is how to develop an effective email marketing strategy:

Current plan
Have a look at your current scenario and gather the details like current frequency of emails, number of email addresses, and process of acquiring email ids, current budget, growth rate and best resources. This will help you in finding out the real strengths and weaknesses of your current program.

Qualitative and quantitative goals
It is important to set and evaluate your qualitative and quantitative goals to strategise your plan of action. Qualitative goals are like selling products, increasing traffic, building brand and quantitative goals are like touching a particular figure in terms of new customers, reaching a particular revenue growth, earning a substantial profit.

Determining your email requirements
This part of an email marketing strategy involves understanding your target audience and their needs. Your email should address your receiver’s needs along with serving your purpose of promotion and marketing. Decide whether your newsletter is going to be completely educational or will focus on case studies. Or will it just announce new product launches and new offers? Depending on your requirement, choose the appropriate template.

Scheduling and budget
Now, it is time to decide on the frequency of your email. It should not be very frequent but should remind your receiver of you every few days. If it is just about promotion, once in two weeks will work but more informative content can be scheduled for once in a week. Do allocate a fair budget to get desired results.

An email marketing strategy works as a map and takes you in the right direction. You can identify the best routes possible to achieve your goal and can drive to success merrily.

Email Etiquette

Saturday, August 28th, 2010

As an online business owner, you need to spend a lot of time communicating through emails with your prospects, existing customers and associates. According to a survey by UCLA, about 90% of people use email for business purposes. But not everyone has the skills to develop a strong communication bond through them. Most people actually sabotage their chances of success due to bad email etiquette.

The way you carry out your email communication directly impacts your business’s success or failure. Here are some tips that you should keep in mind to improve your emailing skills and overall email etiquette
Length of the message
Although it is good to be concise in your mail you should be polite enough to use some basic courtesies so that the receiver feels comfortable reading your message. Keep in mind that A long message is not necessary.

Being word wise
Never use abbreviations when communicating with a client. The abbreviations are good for sms or mailing to a friend but business email etiquette demandS you to be more professional. Never write a pushy message. Read your mail several times before sending it. Your message should come across in a friendly and approachable tone. Also, never use emoticons unless you and your client are very comfortable with each other.

Immediate response
It is very important to respond in a timely manner to a clients’ message as it gives them an assurance that you care. If the actual results may take time to be delivered, do take time out to send a short mail informing them that you are working to resolve their query.

Tagging
Use the tagging of email message sparingly. It can be very annoying if you always tag your email as urgent. It may get the attention initially but it is not at all favourable in the long run. Do this only if the message is really important.

Communication is the key to building relationships. One inappropriate word and you may lose the customer for a lifetime. With proper email etiquette, you can make a big difference in the way your customers perceive you. So just remember what you are communicating and how you want to do it.

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